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Downtime

Service Disruption Due to Cloudflare Network Incident

Nov 18, 2025 at 01:00pm UTC
Affected services
Health check
Orders Infrastructure
Email service

Resolved
Nov 18, 2025 at 07:00pm UTC

All systems are operational.

Updated
Nov 18, 2025 at 03:05pm UTC

Cloudflare reports their network issue is resolved, but we are still monitoring. Some services—website access, support ticket replies, and delivery emails—remain delayed. We will resend access emails and resume responses as soon as stability is confirmed.

Created
Nov 18, 2025 at 01:00pm UTC

We’re currently impacted by a wider Cloudflare network issue that’s causing our website to be intermittently unavailable. As a result, support tickets aren’t reaching us, and order-related emails—including access and delivery messages—aren’t being sent.

Everything on our side is ready to resume the moment Cloudflare stabilizes. Once service is restored, we’ll re-send pending emails and begin responding to all client inquiries.

Thank you for your patience while the upstream provider works through the interruption.