Previous incidents
Brand page, Category Page, and 1 other service are down
Resolved May 28, 2025 at 12:52am UTC
Category Page recovered.
5 previous updates
Brand page and Gift Cards API are down
Resolved Apr 2, 2025 at 10:02am UTC
Brand page recovered.
3 previous updates
Health check, Brand page, and 4 other services are down
Resolved Apr 1, 2025 at 10:23pm UTC
Orders Infrastructure recovered.
38 previous updates
Category Page and Gift Cards API are down
Resolved Mar 31, 2025 at 7:03pm UTC
Category Page recovered.
3 previous updates
Secondary Worker is down
Resolved Mar 20, 2025 at 7:29am UTC
Secondary Worker recovered.
1 previous update
Service Disruption Due to Unexpected Traffic Surge
Resolved Mar 9, 2025 at 10:00pm UTC
We experienced a service disruption due to an unexpected increase in traffic that exceeded our normal capacity. During this period, our system was unable to process all incoming requests, resulting in degraded performance and timeouts for some users.
The issue has been completely resolved. We have implemented safeguards to better accommodate traffic spikes in the future and are reviewing our scaling policies to prevent similar incidents.